Biotherm-usa.com ships via USPS to US addresses only, including Alaska, Puerto Rico, US Virgin Islands, Hawaii, and military APO/FPO destinations.

USPS (United States Postal Service) Ground ( Most orders will be delivered within 7-12 business days)

• $4.50 shipping cost everywhere in the US.
• Orders shipping to Alaska, Hawaii, Puerto Rico, US Virgin Islands, military APO/FPO destinations or US territories can only be shipped through standard shipping mode and will take up to 30 days.

Biotherm-usa.com ships to US addresses only, including Alaska, Puerto Rico, US Virgin Islands, Hawaii and military APO/FPO destinations. Please note that the shipping and billing addresses must be valid U.S. addresses.

If for some reason you're not happy with your order, you can return it in its original packaging and receive a full refund. Shipping charges are non-refundable.

Pack the item(s) to be returned, along with the Return Form in the original package if possible. Returned packages must be returned prepaid, to the address below.

Refunds will be issued within 30 days in the form of credit to the credit card holder. Should you for any reason want to exchange something in your order, please proceed as if it were a return and place a new order to make your new selection.

Genco
8779 Greenwood Place
Savage, Maryland 20763